Q: How do I know that the LifeResponse System is always working?
A: The System will send warning signals to the Emergency Call Center if it is about to lose power or if the transmitter button battery is starting to get low.
Q: What if I accidentally hit the transmitter button when there's no emergency?
A: That's never a problem. You can cancel the alarm by hitting the 'Clear' button on the Console Unit, or if the Operator answers, just tell him or her that you activated it by accident and they will politely disconnect with you.
Q: Can I wear my transmitter button in the shower or bath?
A: Absolutely, and you SHOULD wear it while bathing as that is a place where you may need it the most.
Q: How often will my monthly rate go up?
A: Never. The monthly rate you start with is the monthly rate you will have for as long as you have your LifeResponse System...guaranteed.
Q: How good is the equipment?
A: There are thousands of Systems installed nationwide that are monitored 24/7 every day. The System and it's accessories are UL listed and approved per UL Home Healthcare Standard 1637.
Q: Who does the Emergency Operator contact in case of an emergency?
A: When the System is set up, we will obtain from you the names and phone numbers of family, friends, and neighbors that you would like contacted - and of course, local emergency service facilities are always on the list.
Q: Why can't I just use the telephone to call for help when I need it?
A: Because you may find yourself in a predicament where you can't make it to your telephone - and it's not realistic to think that you can carry a phone around with you all the time. Also, you can't take a phone into the shower with you.
Q: I'm hesitant to start using this type of system because I don't think I'll ever use it. Why sign up?
A: We hope our customers NEVER need to use their System. That may sound odd, but think about it - do you think you will ever need to use your car's seatbelt? Answer: hopefully not, but we put them on anyhow for a good reason. Why not wear a seatbelt at home - a LifeResponse System 'seatbelt' that can save your life just like your car's would.