PHILIPS
Lifeline
   +   LifeResponse
The world's No. 1 most widely installed home medical alarm service

EXPERT EMERGENCY RESPONSE SYSTEMS and SERVICE                                                                      Call 1-800-332-4990 
                                                                                                                                                        

HOW IT WORKS
The Button

Known as the 'Personal Help Button' - or PHB - this small, attractive, waterproof device can be worn either as a necklace or bracelet. When pushed, the PHB sends a signal to the tabletop Communicator which then dials out to the
Philips Lifeline
 
24-hour Emergency Call Center.

We often refer to the Personal Help Button as a 'seatbelt' for the home. A seatbelt in the car is a lifesaver in an emergency - likewise, the PHB is a lifesaver in the home when you need it most. 

Visit the section of this site that discusses the NEW! Auto Alert Personal Help Button...



 

Our Operators

Philips Lifeline Emergency Operators are what makes the service so effective and reliable - and they are there 24 hours a day, every day, to assist when help is needed.

Our Emergency Operators are specially trained for handling all sorts of personal emergencies in the home. When they receive an emergency call from a subscriber's home, all of that persons critical information appears right on their computer screen.

Address detail as well as phone numbers for family, friends, and neighbors are there for the Operator Team to start using. And of course, they can immediately dispatch local emergency services to the home if required.

Our Emergency Operators are fast and efficient when it comes to taking action in an emergency.

The Communicator

The tabletop Communicator is placed in the home in a central location and connected to the telephone line. It dials the Philips Lifeline Emergency Call Center automatically when it receives a signal from a users Personal Help Button.

This hi-tech device then becomes a 'speakerphone' by allowing the Philips Lifeline Emergency Operator to communicate with the person in the home by asking them if 'everything is OK'? The Operator can hear the resident speak back, even though they may be a room or two away from the Communicator.

In a power outage or should the Communicator become unplugged, a built-in battery backup takes over, maintaining power to the unit. The Communicator can also automatically notify the Emergency Call Center of any system problems.